Incidents reported on status page for Zume https://status.zume.io/ https://d1lppblt9t2x15.cloudfront.net/logos/2861e3433d406dd0d3fd6190dcdb2978.png https://status.zume.io/ en https://status.zume.io/ Mon, 21 Apr 2025 06:45:11 +0000 https://status.zume.io/#dc9de510b7ca98407809e4e6e42c316d5779ae1ec2344e2885e6c1cb4b65b6c1 web1 recovered https://status.zume.io/ Mon, 21 Apr 2025 06:43:34 +0000 https://status.zume.io/#dc9de510b7ca98407809e4e6e42c316d5779ae1ec2344e2885e6c1cb4b65b6c1 web1 went down https://status.zume.io/ Mon, 21 Apr 2025 04:39:16 +0000 https://status.zume.io/#6405dcc06368d9e817e1a7707994a4fbd7d4c115a6b8bb156e8ebf85575e0a6a web1 recovered https://status.zume.io/ Mon, 21 Apr 2025 04:37:35 +0000 https://status.zume.io/#6405dcc06368d9e817e1a7707994a4fbd7d4c115a6b8bb156e8ebf85575e0a6a web1 went down https://status.zume.io/ Mon, 31 Mar 2025 00:20:13 +0000 https://status.zume.io/#5f534f4a89a1876b67b591478bbab3a18dbd51e4207c0e7be2948d531cdb7709 Nameserver 2 recovered https://status.zume.io/ Mon, 31 Mar 2025 00:20:03 +0000 https://status.zume.io/#41ec0eab61c18ae9c5889db0093bdb77c3fcbbf0105d47c91cd70f4ba1094957 Nameserver 1 recovered https://status.zume.io/ Mon, 31 Mar 2025 00:14:27 +0000 https://status.zume.io/#41ec0eab61c18ae9c5889db0093bdb77c3fcbbf0105d47c91cd70f4ba1094957 Nameserver 1 went down https://status.zume.io/ Mon, 31 Mar 2025 00:14:08 +0000 https://status.zume.io/#5f534f4a89a1876b67b591478bbab3a18dbd51e4207c0e7be2948d531cdb7709 Nameserver 2 went down https://status.zume.io/incident/527407 Thu, 13 Mar 2025 03:32:11 -0000 https://status.zume.io/incident/527407#147b719ebbecf6eb9d8ea79a7eb729e8c26c75f8d56224ad41558fbc9cb618a7 web1 recovered. https://status.zume.io/ Thu, 13 Mar 2025 03:30:50 +0000 https://status.zume.io/#2baecfa46dddf823413f4b260f59a4b54040f60c949e5695e94dee66bc48f42c web1 recovered https://status.zume.io/incident/527407 Thu, 13 Mar 2025 03:30:40 -0000 https://status.zume.io/incident/527407#ac49c4d2eff6b7400f06781dd335181e6e0d205daaa007fa2c71c0baee7ee365 web1 went down. https://status.zume.io/ Thu, 13 Mar 2025 03:29:11 +0000 https://status.zume.io/#2baecfa46dddf823413f4b260f59a4b54040f60c949e5695e94dee66bc48f42c web1 went down https://status.zume.io/incident/524211 Fri, 07 Mar 2025 11:43:32 -0000 https://status.zume.io/incident/524211#0ba0191a4fc47c369391d30f77871d1ebe1f8f864ff03fdedcd8e56f416573c1 web1 recovered. https://status.zume.io/ Fri, 07 Mar 2025 11:42:12 +0000 https://status.zume.io/#5efc18f24304f8e40df1f90c9f5a8fb2d7531827f53132f29819cf1f30d0b6be web1 recovered https://status.zume.io/incident/524211 Fri, 07 Mar 2025 08:00:01 -0000 https://status.zume.io/incident/524211#9a5de2f33ecb4f30c0abd8cd44155f21ff6a04861cc8ca370b25134510f0c6df web1 went down. https://status.zume.io/ Fri, 07 Mar 2025 07:58:45 +0000 https://status.zume.io/#5efc18f24304f8e40df1f90c9f5a8fb2d7531827f53132f29819cf1f30d0b6be web1 went down https://status.zume.io/incident/509122 Fri, 07 Feb 2025 19:11:00 -0000 https://status.zume.io/incident/509122#072ee5b5adf82fdb853cd92e3435b7ccef78467af31bff33c1bf8bc8b576578a This issue is now resolved. https://status.zume.io/incident/509122 Fri, 07 Feb 2025 18:43:00 -0000 https://status.zume.io/incident/509122#14d29e9002fa2d260d6c6e94b024fde17e4465a0d3a2f4a4610a3f01ff7991ba The issue is affecting Cogent paths from some locations due to a faulty configuration deployment. This is currently being rolled back. Update to follow. https://status.zume.io/incident/509122 Fri, 07 Feb 2025 18:33:00 -0000 https://status.zume.io/incident/509122#bfd1efecfb4a1302dddecf750a0eda608e048e2761ca247de8766f1fce8c2a6f The DC network team are currently investigating. We will provide a further update once available. https://status.zume.io/incident/509122 Fri, 07 Feb 2025 18:19:00 -0000 https://status.zume.io/incident/509122#6ac6fb5642d4989c24d28401454ee7a210872014107e7fee9e737e468cf2fc35 This appears to be a partial network outage from some paths. Cloudflare appears to be unaffected. We are in contact with the datacentre networking team and will provide a further update shortly. https://status.zume.io/incident/509122 Fri, 07 Feb 2025 18:15:00 -0000 https://status.zume.io/incident/509122#cc0164be4d08f6ceb9ccc5bc429b53d6227e9d303612b9e9e194b041346cecab We're currently experiencing a network related issue with our Dallas location. We are investigating and will provide an update shortly. https://status.zume.io/incident/504763 Fri, 31 Jan 2025 11:09:00 -0000 https://status.zume.io/incident/504763#3c93d10961b83d4620a3aa8ed3bb62f9a7f64829c4e861e4ed0474e011e14dcd This incident is fully resolved now. https://status.zume.io/incident/504763 Fri, 31 Jan 2025 02:29:00 -0000 https://status.zume.io/incident/504763#82c63cf802bcfb5a7e36f949c6ea744563ec7a99012c5737bc637bbbd37e4d47 Some customers may have experienced between 2 to 15 minutes of degraded network performance during the incident period. We sincerely apologise for the inconvenience caused by this incident. We have now resolved the root cause and will implement measures to prevent this issue from re-ocurring. https://status.zume.io/incident/504763 Fri, 31 Jan 2025 01:53:00 -0000 https://status.zume.io/incident/504763#698eda9864673029bbe1d7278dc15e1d9597078e2630640ab7c9232af0c78235 Between 00:30 UTC and 1:50 UTC we saw intermittent packet loss on our UK network. We have implemented a fix for this and will continue to monitor. https://status.zume.io/incident/504745 Fri, 31 Jan 2025 01:14:34 -0000 https://status.zume.io/incident/504745#2171d38c3acf820394de88fb9f89d0411eeb37236ab0227fc1c1f2b9137d031e Web 2 recovered. https://status.zume.io/incident/504745 Fri, 31 Jan 2025 01:08:38 -0000 https://status.zume.io/incident/504745#320556a94ade8440e482f577c6bc29702a8faafae3bb1ee3ee7073afa318f6d8 Business 1 recovered. https://status.zume.io/incident/504745 Fri, 31 Jan 2025 01:05:50 -0000 https://status.zume.io/incident/504745#a2ffe00480d8b72b2c012ca875408ffec0e89533a4485e25a40564fe40b145ef Web 2 and Business 1 went down. https://status.zume.io/incident/504745 Fri, 31 Jan 2025 01:05:50 -0000 https://status.zume.io/incident/504745#a2ffe00480d8b72b2c012ca875408ffec0e89533a4485e25a40564fe40b145ef Web 2 and Business 1 went down. https://status.zume.io/incident/497425 Fri, 17 Jan 2025 13:06:31 -0000 https://status.zume.io/incident/497425#4b2d9b6b3eab1648a9f3e8bce328e4c93fc3dc9dad5493268faeec4cf846230c Hypervisor 4 recovered. https://status.zume.io/incident/497425 Fri, 17 Jan 2025 13:04:36 -0000 https://status.zume.io/incident/497425#bf1bc76ba22cecde01862e5ed145dff6623d5561c69571d2c9d52a1cf7fff7c3 Hypervisor 4 went down. https://status.zume.io/incident/486898 Thu, 26 Dec 2024 15:05:43 -0000 https://status.zume.io/incident/486898#cb2f5677e4a83c20e97db8bf7357bdde6149596e700190b5433776246c8b1f7d web1 recovered. https://status.zume.io/incident/486898 Thu, 26 Dec 2024 15:02:35 -0000 https://status.zume.io/incident/486898#266a9416a4db840b1b1d0e159c3c79c7e3644301e7058a4432a17117fec494cc web1 went down. https://status.zume.io/incident/486898 Thu, 26 Dec 2024 02:34:18 -0000 https://status.zume.io/incident/486898#fae5362e0c545fc17dfaad091cf6b4fde3d217e6d4d4e1ee44b416712fc692ac web1 recovered. https://status.zume.io/incident/486898 Thu, 26 Dec 2024 02:24:18 -0000 https://status.zume.io/incident/486898#3eb023cf801546041dbe972f694ef7dbf10f489502e2a2ed8dc2c207a5220e9a web1 went down. https://status.zume.io/incident/485377 Sat, 21 Dec 2024 21:45:24 -0000 https://status.zume.io/incident/485377#0ebc73609bf8478d08d8faa9182a4118a79ba65399b40707c3d51ff923621ce9 Business 1 recovered. https://status.zume.io/incident/485377 Sat, 21 Dec 2024 21:45:00 -0000 https://status.zume.io/incident/485377#810ffe5f4a4a82c5280c61057f9ef8ba8f9d822e139b8a7edd75894aba430663 We apologise for the brief outage on business1. The server encountered a kerel panic and it required a forced-reset. We will continue to closely monitor the stability of this service for the next few hours. https://status.zume.io/incident/485377 Sat, 21 Dec 2024 21:44:45 -0000 https://status.zume.io/incident/485377#459877783b6dedf9c7d56901da5ef8c54e6a305718ab6bd456299628e81445cf Hypervisor 1 recovered. https://status.zume.io/incident/485377 Sat, 21 Dec 2024 21:30:06 -0000 https://status.zume.io/incident/485377#5d0af55404874ecfd15de6a694fec2fe5ac45755c475ba42d69503d209d6e6ea Hypervisor 1 went down. https://status.zume.io/incident/485377 Sat, 21 Dec 2024 21:29:44 -0000 https://status.zume.io/incident/485377#5660337607e0b1f4f084cd37f737bb67106c9cfc54e8e6cc92f648db055de356 Business 1 went down. https://status.zume.io/incident/460814 Wed, 13 Nov 2024 14:05:58 -0000 https://status.zume.io/incident/460814#5c880af7923c22bc059a0bb5381cc7d1da28b9375242d8e931c4d6112f5d038b Zume API recovered. https://status.zume.io/incident/460814 Wed, 13 Nov 2024 14:01:32 -0000 https://status.zume.io/incident/460814#d5843ff7f721f47614ea937a3328c2c1db38b73c0e0712470f22d68d1bbf6970 Zume API went down. https://status.zume.io/incident/454610 Fri, 01 Nov 2024 21:23:00 -0000 https://status.zume.io/incident/454610#546ac889f5fb97cdf6f6ef582e2fde1318ade44cf3174c1813cd9c04b7fb78f6 We’re back! Thanks for bearing with us. https://status.zume.io/incident/454610 Fri, 01 Nov 2024 21:10:00 -0000 https://status.zume.io/incident/454610#5179fe3755ce5633cb5636f97980f1abbe9641685cad98a3f207a99f60018723 During routine maintenance, there was a brief issue when upgrading PHP packages to the latest versions. For around 2-3 minutes, local PHP.ini files were taking precedence over the server default versions. This means some extensions weren't being loaded properly. Some users with Wordpress sites may have therefore seen a "mysqli" warning on their site during this period. We rolled back the change and will investigate to prevent this from happening again. https://status.zume.io/incident/426659 Mon, 09 Sep 2024 20:15:00 -0000 https://status.zume.io/incident/426659#89c19a9b896c636e0c439199e322245c24208964ce474c84e6d3751342dd0c2c This has been resolved now. The issue was caused by a human error on our upstream network providers end. We sincerely apologise for the interruption and have been given assurance that this won't happen again. https://status.zume.io/incident/426659 Mon, 09 Sep 2024 19:48:00 -0000 https://status.zume.io/incident/426659#4062fd8699a718ec4e6e8482b2b376707f251eeb661864bbb3dd1ec609505211 We're experiencing a network-related incident with our upstream provider in Dallas. We're investigating this and will provide an update as soon as possible. https://status.zume.io/incident/397007 Fri, 12 Jul 2024 00:32:00 -0000 https://status.zume.io/incident/397007#a9c29e80024f861f1510965964f4a00e77400788f3e60c3a5eb94d06e9f73b28 We apologise for the brief disruption to your service. A hardware fault developed on the underlying hypervisor for this server. Due to the cloud-based nature of Zume's platform, we were able to live-migrate this workload to an alternative hypervisor with mininal disruption. https://status.zume.io/incident/397007 Fri, 12 Jul 2024 00:03:14 -0000 https://status.zume.io/incident/397007#4f75068912e4eed36830734db8a1fe39e1fd8de5be893a096681288795f93c9f Web 1 recovered. https://status.zume.io/incident/397007 Thu, 11 Jul 2024 23:54:14 -0000 https://status.zume.io/incident/397007#bd3fcaf4f6b99578bc76d83cdfe5b96ce5f508549f03d10a2794ee08b1007145 Web 1 went down. https://status.zume.io/incident/393785 Fri, 05 Jul 2024 00:02:52 -0000 https://status.zume.io/incident/393785#ccafcc696dba651aae64c5f8a2e8a3b8ca504aa6e2692fc146d55ed031ca4878 Billing recovered. https://status.zume.io/incident/393785 Fri, 05 Jul 2024 00:01:35 -0000 https://status.zume.io/incident/393785#3ecf137f35a03d8298e8feb32e85fe2a4c79a129c681b5465e40221bca0e5f88 Billing went down. https://status.zume.io/incident/393208 Wed, 03 Jul 2024 21:19:12 -0000 https://status.zume.io/incident/393208#8ab37e9635ad22e813c451565ccdd75cc1a29415d313dd0a3af30978df8dc8f8 A hardware fault has been detected on the hypervisor responsible for web2. Due to the cloud-based nature of the Zume platform, we will shift the workload to a new hypervisor with minimal interruption to your websites. There may be a 1-3 minute interruption around 9pm BST while we run a final sync to ensure data integrity. We apologise for any inconvenience and thank you for your patience. https://status.zume.io/incident/393208 Wed, 03 Jul 2024 20:30:00 +0000 https://status.zume.io/incident/393208#369be1f8f3d728cba5ca145d07a5b38465bdfd73756fcab61baba226e0d98bf2 Maintenance completed https://status.zume.io/incident/393208 Wed, 03 Jul 2024 20:21:40 -0000 https://status.zume.io/incident/393208#8ab37e9635ad22e813c451565ccdd75cc1a29415d313dd0a3af30978df8dc8f8 A hardware fault has been detected on the hypervisor responsible for web2. Due to the cloud-based nature of the Zume platform, we will shift the workload to a new hypervisor with minimal interruption to your websites. There may be a 1-3 minute interruption around 9pm BST while we run a final sync to ensure data integrity. We apologise for any inconvenience and thank you for your patience. https://status.zume.io/incident/393208 Wed, 03 Jul 2024 19:30:00 -0000 https://status.zume.io/incident/393208#8ab37e9635ad22e813c451565ccdd75cc1a29415d313dd0a3af30978df8dc8f8 A hardware fault has been detected on the hypervisor responsible for web2. Due to the cloud-based nature of the Zume platform, we will shift the workload to a new hypervisor with minimal interruption to your websites. There may be a 1-3 minute interruption around 9pm BST while we run a final sync to ensure data integrity. We apologise for any inconvenience and thank you for your patience. https://status.zume.io/incident/392259 Tue, 02 Jul 2024 03:05:31 -0000 https://status.zume.io/incident/392259#e5b749a2560cdec5b3d7266ae03a99b8a3b45f495faf6708bd3b99ae50ae8a30 Billing recovered. https://status.zume.io/incident/392259 Tue, 02 Jul 2024 03:04:54 -0000 https://status.zume.io/incident/392259#97fd9c834c22bba58a340b82512251c9ed6b3c4968fc511892afe700b1e946ac Web 1 recovered. https://status.zume.io/incident/392259 Tue, 02 Jul 2024 02:47:52 -0000 https://status.zume.io/incident/392259#a64324745213eeebbb93344f0b3bd02e09c6d1d270965fe8c7bc1022d45b5a56 Billing went down. https://status.zume.io/incident/392259 Tue, 02 Jul 2024 02:46:45 -0000 https://status.zume.io/incident/392259#4b8e702dbea77fcb9b998e978ffcb4b63860b068ba7cfb6af2a4d42258092669 Web 1 went down. https://status.zume.io/incident/391390 Sun, 30 Jun 2024 11:41:00 -0000 https://status.zume.io/incident/391390#bdcf17b5f742658bb5110ccc74e80f683d0cd25c0967d766720aad80a84fa641 The reboot has completed and the service is online again. We will continue to monitor this for issues over the next few hours. We apologise for the inconvenience caused by this. Please get in touch if you notice any problems. https://status.zume.io/incident/391390 Sun, 30 Jun 2024 11:34:00 -0000 https://status.zume.io/incident/391390#4cfdcc02f587968101ad02b896314ff4367a5238e2a744a286d726d9621fbcbd The server has encountered a kernel panic event. The affected device is currently rebooting to attempt to resolve this. https://status.zume.io/incident/391390 Sun, 30 Jun 2024 11:31:56 -0000 https://status.zume.io/incident/391390#1005dd4c7015c6368aa66e95ffcb94151698f80a99c6cf03b61a5f112108f004 Web 2 went down. https://status.zume.io/incident/387575 Fri, 21 Jun 2024 14:35:09 -0000 https://status.zume.io/incident/387575#e1b41efa67e17903e4e365cd8d595dbb7cc0edd402455732aa12f8d897208970 Hypervisor 1 recovered. https://status.zume.io/incident/387575 Fri, 21 Jun 2024 14:32:54 -0000 https://status.zume.io/incident/387575#2eedcd175436089a2025b925dfc3bd49ef0038f49a3d17478ee44ac2c4e99b3d Hypervisor 1 went down. https://status.zume.io/incident/380929 Fri, 07 Jun 2024 10:43:42 -0000 https://status.zume.io/incident/380929#34c91445c746fe6fbe4a8e15fd7905eb3da5dc867d97c8954a0b379a03064ce3 Zume API recovered. https://status.zume.io/incident/380929 Fri, 07 Jun 2024 10:35:34 -0000 https://status.zume.io/incident/380929#a82f90e62d964e1b09574f77fa168ced01bc23779c743c155cdfdff4a664be99 Zume API went down. https://status.zume.io/incident/371678 Sat, 25 May 2024 13:50:54 -0000 https://status.zume.io/incident/371678#5bb3cb057d0cdc3bb35dc16dfd2dc035a3ed9a4e661ebff1001df14d2a67bffc Outbound Email Gateway recovered. https://status.zume.io/incident/371678 Sun, 19 May 2024 14:05:24 -0000 https://status.zume.io/incident/371678#7869390b3db144dd84801ed52e760084345e60acee9c256208a7f9207a716133 Outbound Email Gateway went down. https://status.zume.io/incident/369653 Wed, 15 May 2024 21:09:08 +0000 https://status.zume.io/incident/369653#ae214bf1364d9e5c2a9df5978c107349e6675d6e64b56ef6297d1e4a40349e11 Maintenance completed https://status.zume.io/incident/369653 Wed, 15 May 2024 21:09:08 -0000 https://status.zume.io/incident/369653#5ac5b8727bb7e2251ae37b004de9e6c28f00c2677181cc9d90cbbd282db8fc32 Maintenance Details: Date: Wednesday 15th May Window: 10pm - 10:30pm (UTC + 1) Duration: Approximately 5 minutes, though we've reserved a 30 minute window to ensure everything goes smoothly Reason: Reboot the server to apply important security updates Impact: Your hosting service will be inaccessible for the duration of the reboot https://status.zume.io/incident/369653 Wed, 15 May 2024 20:59:16 -0000 https://status.zume.io/incident/369653#5ac5b8727bb7e2251ae37b004de9e6c28f00c2677181cc9d90cbbd282db8fc32 Maintenance Details: Date: Wednesday 15th May Window: 10pm - 10:30pm (UTC + 1) Duration: Approximately 5 minutes, though we've reserved a 30 minute window to ensure everything goes smoothly Reason: Reboot the server to apply important security updates Impact: Your hosting service will be inaccessible for the duration of the reboot https://status.zume.io/incident/369653 Wed, 15 May 2024 20:59:00 -0000 https://status.zume.io/incident/369653#5ac5b8727bb7e2251ae37b004de9e6c28f00c2677181cc9d90cbbd282db8fc32 Maintenance Details: Date: Wednesday 15th May Window: 10pm - 10:30pm (UTC + 1) Duration: Approximately 5 minutes, though we've reserved a 30 minute window to ensure everything goes smoothly Reason: Reboot the server to apply important security updates Impact: Your hosting service will be inaccessible for the duration of the reboot https://status.zume.io/incident/367483 Fri, 10 May 2024 12:05:47 -0000 https://status.zume.io/incident/367483#3300744e86a602e81f37789f07d8eccaef52ac73b0e0c434e12bf597312c36cb Nameserver 2 recovered. https://status.zume.io/incident/367483 Fri, 10 May 2024 12:04:29 -0000 https://status.zume.io/incident/367483#3518e145b2f4df42363eb3209b9a6b13f2f1ccbbadace640dfc49f795a0ff89a Nameserver 2 went down. https://status.zume.io/incident/355065 Sun, 14 Apr 2024 02:24:16 +0000 https://status.zume.io/incident/355065#edea5c2e0fb40ff704d9581c805ccc992ef54f36000921204ef2461449893901 Maintenance completed https://status.zume.io/incident/355065 Sun, 14 Apr 2024 02:24:16 -0000 https://status.zume.io/incident/355065#af0c3fa46a0a6023e3bd6e509024231a596baa774a73fc444cf35f596f6ec3bf Maintenance Details: Date: Sunday 14th April Time: 2am - 4am (UTC + 1) Duration: Less than 30 minutes, though we've reserved a 120 minute window to ensure everything goes smoothly Reason: Replace a degraded storage component Impact: Your hosting service will be inaccessible https://status.zume.io/incident/355065 Sun, 14 Apr 2024 01:27:58 -0000 https://status.zume.io/incident/355065#af0c3fa46a0a6023e3bd6e509024231a596baa774a73fc444cf35f596f6ec3bf Maintenance Details: Date: Sunday 14th April Time: 2am - 4am (UTC + 1) Duration: Less than 30 minutes, though we've reserved a 120 minute window to ensure everything goes smoothly Reason: Replace a degraded storage component Impact: Your hosting service will be inaccessible https://status.zume.io/incident/355065 Sun, 14 Apr 2024 01:09:06 -0000 https://status.zume.io/incident/355065#af0c3fa46a0a6023e3bd6e509024231a596baa774a73fc444cf35f596f6ec3bf Maintenance Details: Date: Sunday 14th April Time: 2am - 4am (UTC + 1) Duration: Less than 30 minutes, though we've reserved a 120 minute window to ensure everything goes smoothly Reason: Replace a degraded storage component Impact: Your hosting service will be inaccessible https://status.zume.io/incident/355065 Sun, 14 Apr 2024 01:00:00 -0000 https://status.zume.io/incident/355065#af0c3fa46a0a6023e3bd6e509024231a596baa774a73fc444cf35f596f6ec3bf Maintenance Details: Date: Sunday 14th April Time: 2am - 4am (UTC + 1) Duration: Less than 30 minutes, though we've reserved a 120 minute window to ensure everything goes smoothly Reason: Replace a degraded storage component Impact: Your hosting service will be inaccessible https://status.zume.io/incident/353552 Wed, 10 Apr 2024 09:59:00 -0000 https://status.zume.io/incident/353552#c514f6302c82249279ea343ae9d2d9d4053b265659355541c3273fd873de8d31 This issue is now resolved https://status.zume.io/incident/353552 Wed, 10 Apr 2024 09:49:00 -0000 https://status.zume.io/incident/353552#f9b282beffb301f9c1a878d0641a77834f4761337268051a9b6a1e99325ea843 An issue has occurred with the hostname SSL renewal. A ticket is currently open with cPanel regarding this. https://status.zume.io/incident/330114 Wed, 21 Feb 2024 20:00:00 -0000 https://status.zume.io/incident/330114#ec071d8c7d3fa5619773cab50c10a90b2f0f5764e839af34f7b3dde186626522 This incident has been fully resolved now. https://status.zume.io/incident/330114 Wed, 21 Feb 2024 20:00:00 -0000 https://status.zume.io/incident/330114#ec071d8c7d3fa5619773cab50c10a90b2f0f5764e839af34f7b3dde186626522 This incident has been fully resolved now. https://status.zume.io/incident/330114 Wed, 21 Feb 2024 20:00:00 -0000 https://status.zume.io/incident/330114#ec071d8c7d3fa5619773cab50c10a90b2f0f5764e839af34f7b3dde186626522 This incident has been fully resolved now. https://status.zume.io/incident/330114 Wed, 21 Feb 2024 20:00:00 -0000 https://status.zume.io/incident/330114#ec071d8c7d3fa5619773cab50c10a90b2f0f5764e839af34f7b3dde186626522 This incident has been fully resolved now. https://status.zume.io/incident/330114 Wed, 21 Feb 2024 20:00:00 -0000 https://status.zume.io/incident/330114#ec071d8c7d3fa5619773cab50c10a90b2f0f5764e839af34f7b3dde186626522 This incident has been fully resolved now. https://status.zume.io/incident/330114 Wed, 21 Feb 2024 18:37:00 -0000 https://status.zume.io/incident/330114#6e2d67849e2f63887b7199e1881da979d3a8502637181cc5a506d6ebcfd57f83 We're experiencing network congestion at our Coventry UK datacentre facility. While most sites remain fully accessible, we are experiencing are some connectivity issues with Cloudflare so if your website is behind Cloudflare it may appear down. Further updates will follow shortly once this is resolved. https://status.zume.io/incident/330114 Wed, 21 Feb 2024 18:37:00 -0000 https://status.zume.io/incident/330114#6e2d67849e2f63887b7199e1881da979d3a8502637181cc5a506d6ebcfd57f83 We're experiencing network congestion at our Coventry UK datacentre facility. While most sites remain fully accessible, we are experiencing are some connectivity issues with Cloudflare so if your website is behind Cloudflare it may appear down. Further updates will follow shortly once this is resolved. https://status.zume.io/incident/330114 Wed, 21 Feb 2024 18:37:00 -0000 https://status.zume.io/incident/330114#6e2d67849e2f63887b7199e1881da979d3a8502637181cc5a506d6ebcfd57f83 We're experiencing network congestion at our Coventry UK datacentre facility. While most sites remain fully accessible, we are experiencing are some connectivity issues with Cloudflare so if your website is behind Cloudflare it may appear down. Further updates will follow shortly once this is resolved. https://status.zume.io/incident/330114 Wed, 21 Feb 2024 18:37:00 -0000 https://status.zume.io/incident/330114#6e2d67849e2f63887b7199e1881da979d3a8502637181cc5a506d6ebcfd57f83 We're experiencing network congestion at our Coventry UK datacentre facility. While most sites remain fully accessible, we are experiencing are some connectivity issues with Cloudflare so if your website is behind Cloudflare it may appear down. Further updates will follow shortly once this is resolved. https://status.zume.io/incident/330114 Wed, 21 Feb 2024 18:37:00 -0000 https://status.zume.io/incident/330114#6e2d67849e2f63887b7199e1881da979d3a8502637181cc5a506d6ebcfd57f83 We're experiencing network congestion at our Coventry UK datacentre facility. While most sites remain fully accessible, we are experiencing are some connectivity issues with Cloudflare so if your website is behind Cloudflare it may appear down. Further updates will follow shortly once this is resolved. https://status.zume.io/incident/325726 Mon, 12 Feb 2024 15:17:20 -0000 https://status.zume.io/incident/325726#26f74017d0ea6b783797d52e74f687d58fbe48f44e01d9d26f6b00ba6ad75b06 Billing recovered. https://status.zume.io/incident/325726 Mon, 12 Feb 2024 15:14:45 -0000 https://status.zume.io/incident/325726#ba1ae60875404c966b1d7624711087ef56eb7a9ef5386013a666fe6940c4225f Billing went down. https://status.zume.io/incident/325726 Mon, 12 Feb 2024 15:09:10 -0000 https://status.zume.io/incident/325726#3d9d6694c3cf8b24c3d9777efcc1e27441964c42481f972eb116f7e1ec410c46 Billing recovered. https://status.zume.io/incident/325726 Mon, 12 Feb 2024 15:07:17 -0000 https://status.zume.io/incident/325726#77cc0f2f101e3d511e088859b45b69d5e3009f977bf396117ee275c53309062d Billing went down. https://status.zume.io/incident/325203 Sun, 11 Feb 2024 08:59:18 -0000 https://status.zume.io/incident/325203#8fa247c62c63d19497a551fd07062745cf6aaa20d1becf6b57052ff8c52f1dea Billing recovered. https://status.zume.io/incident/325203 Sun, 11 Feb 2024 08:58:41 -0000 https://status.zume.io/incident/325203#543d7f6a9f3d1b7409e60215463a6d3452a8bf26b38d419e8a7404ccef1f59ca Web 1 recovered. https://status.zume.io/incident/325203 Sun, 11 Feb 2024 06:51:47 -0000 https://status.zume.io/incident/325203#10ec5136ac78347645680f7cf5a3b9ad5c8d2cbe32af228a8453c73b3bbb4ec9 Billing and Web 1 went down. https://status.zume.io/incident/325203 Sun, 11 Feb 2024 06:51:47 -0000 https://status.zume.io/incident/325203#10ec5136ac78347645680f7cf5a3b9ad5c8d2cbe32af228a8453c73b3bbb4ec9 Billing and Web 1 went down. https://status.zume.io/incident/310461 Wed, 10 Jan 2024 18:12:05 -0000 https://status.zume.io/incident/310461#c863edbb0ffe9524ff020c677dedd883443339093ddbeb84fa3d267a4e996ced Outbound Email Gateway recovered. https://status.zume.io/incident/310461 Tue, 09 Jan 2024 18:26:35 -0000 https://status.zume.io/incident/310461#b838206a0045b3fed1aeb3e9a88842e6c2a37d072d6c3e4072100c30a1571639 Outbound Email Gateway went down. https://status.zume.io/incident/304273 Sun, 24 Dec 2023 02:28:44 +0000 https://status.zume.io/incident/304273#fa3081c34235095d3214d0cb743a9f186bbe8b163e0e377755ff9a94d6cd0bd0 Maintenance completed https://status.zume.io/incident/304273 Sun, 24 Dec 2023 02:28:44 -0000 https://status.zume.io/incident/304273#538032c15fcd559d966f32de22f1653e91f1368638aab62adb2175e79e23f732 Maintenance Details: Date: Sunday 24th December Time: 1:30am - 3:30am (UTC) Duration: Approximately 30 minutes, though we've reserved a 120 minute window to ensure everything goes smoothly Reason: Replace a degraded hardware component Impact: Your hosting service will be inaccessible https://status.zume.io/incident/304271 Sun, 24 Dec 2023 02:28:36 +0000 https://status.zume.io/incident/304271#6c3a584f298030403e6212e5ca129d9b05ff8225919e1b89b3dfa6e5bb1d745e Maintenance completed https://status.zume.io/incident/304271 Sun, 24 Dec 2023 02:28:36 -0000 https://status.zume.io/incident/304271#b9caefe3ad5ac151332f73aa19e8bbc3eaa7c1590d877fd5b5747c41797a9ab6 Maintenance Details: Date: Sunday 24th December Time: 1am - 3am (UTC) Duration: Approximately 30 minutes, though we've reserved a 120 minute window to ensure everything goes smoothly Reason: Replace a degraded hardware component Impact: Your hosting service will be inaccessible https://status.zume.io/incident/304340 Sun, 24 Dec 2023 01:38:49 -0000 https://status.zume.io/incident/304340#307152a07f2693c82aba79c5266f201227e28ef3040bab22b0ac67dfa17ec878 Hypervisor 1 recovered. https://status.zume.io/incident/304340 Sun, 24 Dec 2023 01:35:07 -0000 https://status.zume.io/incident/304340#a59b7560bfdcd26edc91170d38958407a90cbd6977165df081614314988f4f97 Hypervisor 1 went down. https://status.zume.io/incident/304271 Sun, 24 Dec 2023 01:34:53 -0000 https://status.zume.io/incident/304271#b9caefe3ad5ac151332f73aa19e8bbc3eaa7c1590d877fd5b5747c41797a9ab6 Maintenance Details: Date: Sunday 24th December Time: 1am - 3am (UTC) Duration: Approximately 30 minutes, though we've reserved a 120 minute window to ensure everything goes smoothly Reason: Replace a degraded hardware component Impact: Your hosting service will be inaccessible https://status.zume.io/incident/304273 Sun, 24 Dec 2023 01:31:15 -0000 https://status.zume.io/incident/304273#538032c15fcd559d966f32de22f1653e91f1368638aab62adb2175e79e23f732 Maintenance Details: Date: Sunday 24th December Time: 1:30am - 3:30am (UTC) Duration: Approximately 30 minutes, though we've reserved a 120 minute window to ensure everything goes smoothly Reason: Replace a degraded hardware component Impact: Your hosting service will be inaccessible https://status.zume.io/incident/304273 Sun, 24 Dec 2023 01:30:00 -0000 https://status.zume.io/incident/304273#538032c15fcd559d966f32de22f1653e91f1368638aab62adb2175e79e23f732 Maintenance Details: Date: Sunday 24th December Time: 1:30am - 3:30am (UTC) Duration: Approximately 30 minutes, though we've reserved a 120 minute window to ensure everything goes smoothly Reason: Replace a degraded hardware component Impact: Your hosting service will be inaccessible https://status.zume.io/incident/304340 Sun, 24 Dec 2023 01:13:46 -0000 https://status.zume.io/incident/304340#613df5b45bb89d84bc0ca149319e5fb8d8443f033c0c026e8158d8a3d7f53292 Web 1 recovered. https://status.zume.io/incident/304271 Sun, 24 Dec 2023 01:06:06 -0000 https://status.zume.io/incident/304271#b9caefe3ad5ac151332f73aa19e8bbc3eaa7c1590d877fd5b5747c41797a9ab6 Maintenance Details: Date: Sunday 24th December Time: 1am - 3am (UTC) Duration: Approximately 30 minutes, though we've reserved a 120 minute window to ensure everything goes smoothly Reason: Replace a degraded hardware component Impact: Your hosting service will be inaccessible https://status.zume.io/incident/304340 Sun, 24 Dec 2023 01:05:20 -0000 https://status.zume.io/incident/304340#d4054433bc719a3cdae6ffb140ee1442c7593dd1e7c97d3569f7ed89eb195264 Web 1 went down. https://status.zume.io/incident/304271 Sun, 24 Dec 2023 01:00:00 -0000 https://status.zume.io/incident/304271#b9caefe3ad5ac151332f73aa19e8bbc3eaa7c1590d877fd5b5747c41797a9ab6 Maintenance Details: Date: Sunday 24th December Time: 1am - 3am (UTC) Duration: Approximately 30 minutes, though we've reserved a 120 minute window to ensure everything goes smoothly Reason: Replace a degraded hardware component Impact: Your hosting service will be inaccessible https://status.zume.io/incident/303663 Fri, 22 Dec 2023 05:51:07 -0000 https://status.zume.io/incident/303663#7490c36f37eab36046e4948693cc0a6a1abbf8feb117a19164c6d67b6ab81021 Nameserver 1 recovered. https://status.zume.io/incident/303663 Fri, 22 Dec 2023 05:49:22 -0000 https://status.zume.io/incident/303663#08d2141791b4af42ae24f5915c33d4d2e735460f2f9ae7f633f136f35a28d738 Nameserver 1 went down. https://status.zume.io/incident/298239 Sun, 10 Dec 2023 10:17:06 -0000 https://status.zume.io/incident/298239#0eba5665fc35cd818a76731eec9dd713791b42dff8a56b178c3ade4ec03c784e Billing recovered. https://status.zume.io/incident/298239 Sun, 10 Dec 2023 10:16:52 -0000 https://status.zume.io/incident/298239#6030950cce8e97f618ca553c3cc76090d930808be1bbfb735368f57773aeb726 Web 1 recovered. https://status.zume.io/incident/298239 Sun, 10 Dec 2023 06:25:48 -0000 https://status.zume.io/incident/298239#8cf66014f964afe3b33058e09a2c0b26eeabbef0f50ff3dbb0a0ee27bc2f9628 Billing went down. https://status.zume.io/incident/298239 Sun, 10 Dec 2023 06:25:10 -0000 https://status.zume.io/incident/298239#88c7d5e84de518c6edb1a269a7250cd8f0c0bb4bbc2b5feb9bd479538470796c Web 1 went down. https://status.zume.io/incident/297468 Fri, 08 Dec 2023 01:11:21 -0000 https://status.zume.io/incident/297468#6896f59e19668da2932822a3c7aa6d8d1ef3755d805e0ea21d09d8f6e2aac930 Billing recovered. https://status.zume.io/incident/297468 Fri, 08 Dec 2023 01:10:14 -0000 https://status.zume.io/incident/297468#f258bb7def33f2eb94e20fe52c2eb056cefe4f8f4e35eb28c8e22176298ac385 Billing went down. https://status.zume.io/incident/297166 Thu, 07 Dec 2023 09:30:53 -0000 https://status.zume.io/incident/297166#680996ee71430968939fd51874240923c9e4580174385f72151db30189883a3a Billing recovered. https://status.zume.io/incident/297166 Thu, 07 Dec 2023 08:59:43 -0000 https://status.zume.io/incident/297166#d6151746f635f80756330229c604a0d4f07dd8518d43113e8f2fa8d9ae0187a6 Billing went down. https://status.zume.io/incident/295591 Mon, 04 Dec 2023 04:05:24 -0000 https://status.zume.io/incident/295591#615407c6ae82726567f028035787c0ee137b0a71f42d4f960c6c77f7cbbd970b Billing recovered. https://status.zume.io/incident/295591 Mon, 04 Dec 2023 03:33:16 -0000 https://status.zume.io/incident/295591#7a3a904a5babbfa00d26493f4aad37e86f005b8e2808814c5145eb02ceefe760 Billing went down. https://status.zume.io/incident/290121 Tue, 21 Nov 2023 06:46:28 -0000 https://status.zume.io/incident/290121#3f27cf52651ae061cdd2356944b532c560ebe97674f9a794621b53637d5aaefd Billing recovered. https://status.zume.io/incident/290121 Tue, 21 Nov 2023 06:36:18 -0000 https://status.zume.io/incident/290121#b06ce206b0ee8843e1f45d61e5c7b234e30fb40cfeed0b657c4018413897eee8 Billing went down. https://status.zume.io/incident/289882 Mon, 20 Nov 2023 17:27:13 -0000 https://status.zume.io/incident/289882#213dc3fada5dda0962d10d29b02c52ab2e509f1fd82d829402735c4678716a5e Billing recovered. https://status.zume.io/incident/289882 Mon, 20 Nov 2023 16:55:05 -0000 https://status.zume.io/incident/289882#b51f0ca2e59c6b184f8fcbd960ca16484c4431c5994b5372f10bd87028b48f2e Billing went down. https://status.zume.io/incident/284372 Wed, 08 Nov 2023 17:44:00 -0000 https://status.zume.io/incident/284372#d72051c8cbc100e4ab1033500f237dca992055275bf0aa646efbb2a6b36c30bf A licensing issue with Litespeed web server has now been resolved. We will continue to monitor this. https://status.zume.io/incident/284372 Wed, 08 Nov 2023 17:18:29 -0000 https://status.zume.io/incident/284372#5b97983be2e99bf2c8ac032c5d4a413df51d9bf7d87121b80e85642d571bfee6 Web 1 recovered. https://status.zume.io/incident/284372 Wed, 08 Nov 2023 17:16:49 -0000 https://status.zume.io/incident/284372#0d808c005cb9b0cbcea862e85ca38366b77939baf8fcd06d708d31df8dfb89bf Web 1 went down. https://status.zume.io/incident/278315 Fri, 27 Oct 2023 00:37:56 -0000 https://status.zume.io/incident/278315#4d2928db0651c2cd0608d06d756c02fddfd7a49c71adebeb035122018d9bc0be Web 2, Business 1, and Hypervisor 3 recovered. https://status.zume.io/incident/278315 Fri, 27 Oct 2023 00:37:56 -0000 https://status.zume.io/incident/278315#4d2928db0651c2cd0608d06d756c02fddfd7a49c71adebeb035122018d9bc0be Web 2, Business 1, and Hypervisor 3 recovered. https://status.zume.io/incident/278315 Fri, 27 Oct 2023 00:36:36 -0000 https://status.zume.io/incident/278315#ea218aa6b54c9dff99152acb15fa94bcf1bfa2c409c3b7d66795750a5d38610a Web 2 and Business 1 went down. https://status.zume.io/incident/278315 Fri, 27 Oct 2023 00:36:36 -0000 https://status.zume.io/incident/278315#ea218aa6b54c9dff99152acb15fa94bcf1bfa2c409c3b7d66795750a5d38610a Web 2 and Business 1 went down. https://status.zume.io/incident/256980 Fri, 13 Oct 2023 09:44:19 -0000 https://status.zume.io/incident/256980#51ccd241e174662c78e1fbc48a880e92733a0b85cfde57ab1755edafbea659ff Hypervisor 3 recovered. https://status.zume.io/incident/256980 Sun, 08 Oct 2023 06:52:47 -0000 https://status.zume.io/incident/256980#ce0e0cf22d295fdf7411c4d3e4a9a6c162c70bf56cd11e68b88d10ba8249c950 Billing recovered. https://status.zume.io/incident/256980 Sun, 08 Oct 2023 06:32:42 -0000 https://status.zume.io/incident/256980#1af583e40ccf7031e23086ba7c10b78051745fcae6b9118abe6b17aca881133e Billing went down. https://status.zume.io/incident/256980 Sat, 09 Sep 2023 03:42:01 -0000 https://status.zume.io/incident/256980#93ba98f893c7e51341db255421f4a5f4c7c2619569120f19fbfe62c03c4f4876 Hypervisor 3 went down. https://status.zume.io/incident/252231 Tue, 29 Aug 2023 09:25:25 -0000 https://status.zume.io/incident/252231#dd2214210d348b3c059f7294b72ad28e35e4350a5a83210c089b086191108d89 Outbound Email Gateway recovered. https://status.zume.io/incident/252231 Tue, 29 Aug 2023 09:23:15 -0000 https://status.zume.io/incident/252231#a2c989c0e3aca17f19c742b7282845a171d6a63493e9431c8fd6a84d3a7ad3ff Outbound Email Gateway went down. https://status.zume.io/incident/249566 Thu, 24 Aug 2023 01:44:38 +0000 https://status.zume.io/incident/249566#892f3963747a44a084a51a4c2707d1831b11e6ed9c552450cc27d1288df75641 Maintenance completed https://status.zume.io/incident/249566 Thu, 24 Aug 2023 01:44:38 -0000 https://status.zume.io/incident/249566#ba599ab548c7384f11dfb4164b3e56ae6719c330ccb21ba4484bb96bdc7e9f55 Date: Thursday 24th August Time: 2am - 4am (UTC + 1) Duration: Approximately 30 minutes, though we've reserved a 120 minute window to ensure everything goes smoothly Reason: Replace a failed disk Impact: Your hosting service will be inaccessible https://status.zume.io/incident/249566 Thu, 24 Aug 2023 01:36:36 -0000 https://status.zume.io/incident/249566#ba599ab548c7384f11dfb4164b3e56ae6719c330ccb21ba4484bb96bdc7e9f55 Date: Thursday 24th August Time: 2am - 4am (UTC + 1) Duration: Approximately 30 minutes, though we've reserved a 120 minute window to ensure everything goes smoothly Reason: Replace a failed disk Impact: Your hosting service will be inaccessible https://status.zume.io/incident/249566 Thu, 24 Aug 2023 01:00:11 -0000 https://status.zume.io/incident/249566#ba599ab548c7384f11dfb4164b3e56ae6719c330ccb21ba4484bb96bdc7e9f55 Date: Thursday 24th August Time: 2am - 4am (UTC + 1) Duration: Approximately 30 minutes, though we've reserved a 120 minute window to ensure everything goes smoothly Reason: Replace a failed disk Impact: Your hosting service will be inaccessible https://status.zume.io/incident/249566 Thu, 24 Aug 2023 00:43:46 -0000 https://status.zume.io/incident/249566#ba599ab548c7384f11dfb4164b3e56ae6719c330ccb21ba4484bb96bdc7e9f55 Date: Thursday 24th August Time: 2am - 4am (UTC + 1) Duration: Approximately 30 minutes, though we've reserved a 120 minute window to ensure everything goes smoothly Reason: Replace a failed disk Impact: Your hosting service will be inaccessible https://status.zume.io/incident/249566 Thu, 24 Aug 2023 00:40:00 -0000 https://status.zume.io/incident/249566#ba599ab548c7384f11dfb4164b3e56ae6719c330ccb21ba4484bb96bdc7e9f55 Date: Thursday 24th August Time: 2am - 4am (UTC + 1) Duration: Approximately 30 minutes, though we've reserved a 120 minute window to ensure everything goes smoothly Reason: Replace a failed disk Impact: Your hosting service will be inaccessible https://status.zume.io/incident/249828 Wed, 23 Aug 2023 21:43:25 -0000 https://status.zume.io/incident/249828#a1dc5c1a0819a7f630dce734abceb08e5663392edbac25a948af1a2b98d84a77 Nameserver 1 recovered. https://status.zume.io/incident/249828 Wed, 23 Aug 2023 21:14:09 -0000 https://status.zume.io/incident/249828#ef79b2bec37a81d1d88f06291f8585d55a714295ba4daf4bd8ba6c2e9964b6fd Nameserver 1 went down. https://status.zume.io/incident/207671 Mon, 15 May 2023 11:43:30 -0000 https://status.zume.io/incident/207671#7f9a704cd338d39fe62af16aba6d9f79a1a262cfbd61d4009446193c42a4115d Zume API recovered. https://status.zume.io/incident/207671 Mon, 15 May 2023 11:41:03 -0000 https://status.zume.io/incident/207671#484805c7a1d59a16246d44a371cfd3536f5da792d147cdba5b2d9d0dfe153847 Zume API went down. https://status.zume.io/incident/194836 Fri, 21 Apr 2023 13:42:52 +0000 https://status.zume.io/incident/194836#0ea56aed000bb4ccb23891334a6f7e7f32da7ac0bd53a2372c4775a8b04b913a Maintenance completed https://status.zume.io/incident/194836 Fri, 21 Apr 2023 13:42:52 -0000 https://status.zume.io/incident/194836#ffbab8b50ae6c8b5dfa1da7f8479aa67ad5046559156413535138eb92a6a562d A fault has occurred on the cov1 hardware and requires preventative maintenance. To reduce duration of unavailability, all accounts will be migrated to a new server within the same facility. Depending on the size of the account, there may be a short interruption during the migration process lasting up to a few minutes. Once all accounts have been migrated, IP addresses will be migrated to the new server. There may be another short interruption of a up to 15 minutes during this process. During the migration all traffic will be proxied through the old server and forwarded to the new server. No DNS or IP address changes will be required. We will provide a further notification closer to the scheduled date for the migration. The DNS manager will not be available during the migration window. All DNS updates must be requested via ticket. https://status.zume.io/incident/194836 Fri, 21 Apr 2023 07:35:45 -0000 https://status.zume.io/incident/194836#ffbab8b50ae6c8b5dfa1da7f8479aa67ad5046559156413535138eb92a6a562d A fault has occurred on the cov1 hardware and requires preventative maintenance. To reduce duration of unavailability, all accounts will be migrated to a new server within the same facility. Depending on the size of the account, there may be a short interruption during the migration process lasting up to a few minutes. Once all accounts have been migrated, IP addresses will be migrated to the new server. There may be another short interruption of a up to 15 minutes during this process. During the migration all traffic will be proxied through the old server and forwarded to the new server. No DNS or IP address changes will be required. We will provide a further notification closer to the scheduled date for the migration. The DNS manager will not be available during the migration window. All DNS updates must be requested via ticket. https://status.zume.io/incident/194836 Fri, 21 Apr 2023 05:31:02 -0000 https://status.zume.io/incident/194836#ffbab8b50ae6c8b5dfa1da7f8479aa67ad5046559156413535138eb92a6a562d A fault has occurred on the cov1 hardware and requires preventative maintenance. To reduce duration of unavailability, all accounts will be migrated to a new server within the same facility. Depending on the size of the account, there may be a short interruption during the migration process lasting up to a few minutes. Once all accounts have been migrated, IP addresses will be migrated to the new server. There may be another short interruption of a up to 15 minutes during this process. During the migration all traffic will be proxied through the old server and forwarded to the new server. No DNS or IP address changes will be required. We will provide a further notification closer to the scheduled date for the migration. The DNS manager will not be available during the migration window. All DNS updates must be requested via ticket. https://status.zume.io/incident/194836 Fri, 21 Apr 2023 04:43:03 -0000 https://status.zume.io/incident/194836#ffbab8b50ae6c8b5dfa1da7f8479aa67ad5046559156413535138eb92a6a562d A fault has occurred on the cov1 hardware and requires preventative maintenance. To reduce duration of unavailability, all accounts will be migrated to a new server within the same facility. Depending on the size of the account, there may be a short interruption during the migration process lasting up to a few minutes. Once all accounts have been migrated, IP addresses will be migrated to the new server. There may be another short interruption of a up to 15 minutes during this process. During the migration all traffic will be proxied through the old server and forwarded to the new server. No DNS or IP address changes will be required. We will provide a further notification closer to the scheduled date for the migration. The DNS manager will not be available during the migration window. All DNS updates must be requested via ticket. https://status.zume.io/incident/194836 Fri, 21 Apr 2023 04:15:44 -0000 https://status.zume.io/incident/194836#ffbab8b50ae6c8b5dfa1da7f8479aa67ad5046559156413535138eb92a6a562d A fault has occurred on the cov1 hardware and requires preventative maintenance. To reduce duration of unavailability, all accounts will be migrated to a new server within the same facility. Depending on the size of the account, there may be a short interruption during the migration process lasting up to a few minutes. Once all accounts have been migrated, IP addresses will be migrated to the new server. There may be another short interruption of a up to 15 minutes during this process. During the migration all traffic will be proxied through the old server and forwarded to the new server. No DNS or IP address changes will be required. We will provide a further notification closer to the scheduled date for the migration. The DNS manager will not be available during the migration window. All DNS updates must be requested via ticket. https://status.zume.io/incident/194836 Fri, 21 Apr 2023 02:33:38 -0000 https://status.zume.io/incident/194836#ffbab8b50ae6c8b5dfa1da7f8479aa67ad5046559156413535138eb92a6a562d A fault has occurred on the cov1 hardware and requires preventative maintenance. To reduce duration of unavailability, all accounts will be migrated to a new server within the same facility. Depending on the size of the account, there may be a short interruption during the migration process lasting up to a few minutes. Once all accounts have been migrated, IP addresses will be migrated to the new server. There may be another short interruption of a up to 15 minutes during this process. During the migration all traffic will be proxied through the old server and forwarded to the new server. No DNS or IP address changes will be required. We will provide a further notification closer to the scheduled date for the migration. The DNS manager will not be available during the migration window. All DNS updates must be requested via ticket. https://status.zume.io/incident/194836 Fri, 21 Apr 2023 01:10:07 -0000 https://status.zume.io/incident/194836#ffbab8b50ae6c8b5dfa1da7f8479aa67ad5046559156413535138eb92a6a562d A fault has occurred on the cov1 hardware and requires preventative maintenance. To reduce duration of unavailability, all accounts will be migrated to a new server within the same facility. Depending on the size of the account, there may be a short interruption during the migration process lasting up to a few minutes. Once all accounts have been migrated, IP addresses will be migrated to the new server. There may be another short interruption of a up to 15 minutes during this process. During the migration all traffic will be proxied through the old server and forwarded to the new server. No DNS or IP address changes will be required. We will provide a further notification closer to the scheduled date for the migration. The DNS manager will not be available during the migration window. All DNS updates must be requested via ticket. https://status.zume.io/incident/194836 Thu, 20 Apr 2023 23:58:57 -0000 https://status.zume.io/incident/194836#ffbab8b50ae6c8b5dfa1da7f8479aa67ad5046559156413535138eb92a6a562d A fault has occurred on the cov1 hardware and requires preventative maintenance. To reduce duration of unavailability, all accounts will be migrated to a new server within the same facility. Depending on the size of the account, there may be a short interruption during the migration process lasting up to a few minutes. Once all accounts have been migrated, IP addresses will be migrated to the new server. There may be another short interruption of a up to 15 minutes during this process. During the migration all traffic will be proxied through the old server and forwarded to the new server. No DNS or IP address changes will be required. We will provide a further notification closer to the scheduled date for the migration. The DNS manager will not be available during the migration window. All DNS updates must be requested via ticket. https://status.zume.io/incident/194836 Thu, 20 Apr 2023 18:32:31 -0000 https://status.zume.io/incident/194836#ffbab8b50ae6c8b5dfa1da7f8479aa67ad5046559156413535138eb92a6a562d A fault has occurred on the cov1 hardware and requires preventative maintenance. To reduce duration of unavailability, all accounts will be migrated to a new server within the same facility. Depending on the size of the account, there may be a short interruption during the migration process lasting up to a few minutes. Once all accounts have been migrated, IP addresses will be migrated to the new server. There may be another short interruption of a up to 15 minutes during this process. During the migration all traffic will be proxied through the old server and forwarded to the new server. No DNS or IP address changes will be required. We will provide a further notification closer to the scheduled date for the migration. The DNS manager will not be available during the migration window. All DNS updates must be requested via ticket. https://status.zume.io/incident/194836 Thu, 20 Apr 2023 18:19:53 -0000 https://status.zume.io/incident/194836#ffbab8b50ae6c8b5dfa1da7f8479aa67ad5046559156413535138eb92a6a562d A fault has occurred on the cov1 hardware and requires preventative maintenance. To reduce duration of unavailability, all accounts will be migrated to a new server within the same facility. Depending on the size of the account, there may be a short interruption during the migration process lasting up to a few minutes. Once all accounts have been migrated, IP addresses will be migrated to the new server. There may be another short interruption of a up to 15 minutes during this process. During the migration all traffic will be proxied through the old server and forwarded to the new server. No DNS or IP address changes will be required. We will provide a further notification closer to the scheduled date for the migration. The DNS manager will not be available during the migration window. All DNS updates must be requested via ticket. https://status.zume.io/incident/194836 Wed, 19 Apr 2023 20:47:42 -0000 https://status.zume.io/incident/194836#ffbab8b50ae6c8b5dfa1da7f8479aa67ad5046559156413535138eb92a6a562d A fault has occurred on the cov1 hardware and requires preventative maintenance. To reduce duration of unavailability, all accounts will be migrated to a new server within the same facility. Depending on the size of the account, there may be a short interruption during the migration process lasting up to a few minutes. Once all accounts have been migrated, IP addresses will be migrated to the new server. There may be another short interruption of a up to 15 minutes during this process. During the migration all traffic will be proxied through the old server and forwarded to the new server. No DNS or IP address changes will be required. We will provide a further notification closer to the scheduled date for the migration. The DNS manager will not be available during the migration window. All DNS updates must be requested via ticket. https://status.zume.io/incident/194836 Wed, 19 Apr 2023 18:26:25 -0000 https://status.zume.io/incident/194836#ffbab8b50ae6c8b5dfa1da7f8479aa67ad5046559156413535138eb92a6a562d A fault has occurred on the cov1 hardware and requires preventative maintenance. To reduce duration of unavailability, all accounts will be migrated to a new server within the same facility. Depending on the size of the account, there may be a short interruption during the migration process lasting up to a few minutes. Once all accounts have been migrated, IP addresses will be migrated to the new server. There may be another short interruption of a up to 15 minutes during this process. During the migration all traffic will be proxied through the old server and forwarded to the new server. No DNS or IP address changes will be required. We will provide a further notification closer to the scheduled date for the migration. The DNS manager will not be available during the migration window. All DNS updates must be requested via ticket. https://status.zume.io/incident/194836 Wed, 19 Apr 2023 17:00:00 -0000 https://status.zume.io/incident/194836#ffbab8b50ae6c8b5dfa1da7f8479aa67ad5046559156413535138eb92a6a562d A fault has occurred on the cov1 hardware and requires preventative maintenance. To reduce duration of unavailability, all accounts will be migrated to a new server within the same facility. Depending on the size of the account, there may be a short interruption during the migration process lasting up to a few minutes. Once all accounts have been migrated, IP addresses will be migrated to the new server. There may be another short interruption of a up to 15 minutes during this process. During the migration all traffic will be proxied through the old server and forwarded to the new server. No DNS or IP address changes will be required. We will provide a further notification closer to the scheduled date for the migration. The DNS manager will not be available during the migration window. All DNS updates must be requested via ticket. https://status.zume.io/incident/194695 Mon, 10 Apr 2023 10:30:00 -0000 https://status.zume.io/incident/194695#b37e38232dd94f5f5c4bb26bcff4a97fad9fa4d263d569cc567e016604be75d0 A faulty software update caused a brief outage of a few minutes until it was rolled back. We've postponed the software update to a later time. https://status.zume.io/incident/189822 Mon, 27 Mar 2023 22:27:00 -0000 https://status.zume.io/incident/189822#cd2c53fbfc53305cc31e4167b050ef7505c8f6dde0ee52ed7beb232a4fd31d11 Cov-2 recovered. https://status.zume.io/incident/189822 Mon, 27 Mar 2023 22:06:46 -0000 https://status.zume.io/incident/189822#731e4902d99518bb34ac56b8228a9700c97c680b931a9624b76222f41f416e44 Cov-2 went down. https://status.zume.io/incident/188353 Thu, 23 Mar 2023 15:11:38 -0000 https://status.zume.io/incident/188353#40c64533daf49bb9446fae361aa2533b0e7e740809fb33895f8e6ae0b355c0ba Nameserver 1 recovered. https://status.zume.io/incident/188353 Thu, 23 Mar 2023 15:10:15 -0000 https://status.zume.io/incident/188353#732237fcf686f83c1ac68a4e1bec95be69067bde59cb55bc98d2467d1949f985 Nameserver 2 recovered. https://status.zume.io/incident/188353 Thu, 23 Mar 2023 15:07:23 -0000 https://status.zume.io/incident/188353#6adae9d1a98f75fe94da7915daff6185791eb035db86fda3e2dbaefa84405e44 Nameserver 2 went down. https://status.zume.io/incident/188353 Thu, 23 Mar 2023 15:06:49 -0000 https://status.zume.io/incident/188353#0376b465c069b045bceb2417287282637a4a7c6a4c9815beda1aec1f3d95a61c Nameserver 1 went down. https://status.zume.io/incident/142771 Thu, 08 Dec 2022 08:44:55 -0000 https://status.zume.io/incident/142771#a0705c4b67760cd81793a1c35ec6f0fbd63e1fa86018a579ca432c81a1541f13 COV-2 recovered. https://status.zume.io/incident/142771 Thu, 08 Dec 2022 08:31:47 -0000 https://status.zume.io/incident/142771#e7a8cd5e991b6608e225f8b4d56738b4c524a1a3fd40d78267dc6f099e11a851 COV-2 went down. https://status.zume.io/incident/127642 Wed, 19 Oct 2022 04:25:44 -0000 https://status.zume.io/incident/127642#4f2cdd7ec7dcf19cc47b31b2bb7ad59f7239b144c3b7d0572ec45275fc69e3de COV-2 recovered. https://status.zume.io/incident/127642 Wed, 19 Oct 2022 04:25:44 -0000 https://status.zume.io/incident/127642#3778accc53c464af5e8249cf47137e4fd2f8332362ff2873f8424a494eb0906d COV-1 recovered. https://status.zume.io/incident/127642 Wed, 19 Oct 2022 04:22:56 -0000 https://status.zume.io/incident/127642#863e4f03a4d8267cb45be2d900ec0a9698f98a317dc85149ab3a4d276c9288df COV-2 went down. https://status.zume.io/incident/127642 Wed, 19 Oct 2022 04:22:46 -0000 https://status.zume.io/incident/127642#e7af3dbee36875ad6a9e069881c0b03ce1ece30e388f00ccecdf2c9006c1ea68 COV-1 went down. https://status.zume.io/incident/120404 Thu, 22 Sep 2022 16:39:52 -0000 https://status.zume.io/incident/120404#f0e50791bd5ab1b84da92b4fcddda4bbfb1541e40abbec6de6db6c02b05148c8 COV-2 recovered. https://status.zume.io/incident/120404 Thu, 22 Sep 2022 16:37:35 -0000 https://status.zume.io/incident/120404#dac97036ddd4935237db16eb8a50a33bd5e78d98d5eb060355c55558fa2e65f9 COV-2 went down. https://status.zume.io/incident/112703 Thu, 25 Aug 2022 23:09:14 -0000 https://status.zume.io/incident/112703#f5b2b54cb2c75ea9ef12cd3904f0f290a665d7c486f243fd21c2a7ccb5236bd6 Nameserver 1 recovered. https://status.zume.io/incident/112703 Thu, 25 Aug 2022 22:25:37 -0000 https://status.zume.io/incident/112703#7f73de536db31585fc57c5b5dd8669d218ca79a4607a3bfea9446cc5fa38544a Nameserver 1 went down. https://status.zume.io/incident/106573 Tue, 02 Aug 2022 22:28:47 -0000 https://status.zume.io/incident/106573#60077cabfff37496b21be8ddffc56744c94a36b225e2e58fecc49dd301787134 Billing recovered. https://status.zume.io/incident/106573 Tue, 02 Aug 2022 22:25:35 -0000 https://status.zume.io/incident/106573#040dd79536e367cf071666ab1728d2c85b4282c5afcf3b66db4d07c5810b549c Nameserver 1 recovered. https://status.zume.io/incident/106573 Tue, 02 Aug 2022 21:30:53 -0000 https://status.zume.io/incident/106573#c5476bb2b83648c019e7189dc123e48d4bb00b5d30dca52ecee5eda4c071ac5b Nameserver 1 went down. https://status.zume.io/incident/106573 Tue, 02 Aug 2022 21:30:44 -0000 https://status.zume.io/incident/106573#6f2e8523fa46d748fbe0a39b1110247219ba1a5026e5f90340ced484633989bd Billing went down. https://status.zume.io/incident/106284 Mon, 01 Aug 2022 23:18:26 -0000 https://status.zume.io/incident/106284#0e563c4fb39242083ac00e748352330f5fb168859f10b62b1915c6704d73a230 Billing recovered. https://status.zume.io/incident/106284 Mon, 01 Aug 2022 23:12:09 -0000 https://status.zume.io/incident/106284#49d58cf3f348e70d506d4ef75e54a3a430efad38bb6d3220a00f9a945d3d63a2 Billing went down. https://status.zume.io/incident/106284 Mon, 01 Aug 2022 23:07:20 -0000 https://status.zume.io/incident/106284#d91ad4169f7a4ca6c1ac02d6c4cfd750db8f9679e2bf874fbcc46e906e7da153 Billing recovered. https://status.zume.io/incident/106284 Mon, 01 Aug 2022 23:03:58 -0000 https://status.zume.io/incident/106284#e1c76301d88dede7bc4214d257677e1f57da12bebbdce727532c8452754fb6b9 Nameserver 1 recovered. https://status.zume.io/incident/106284 Mon, 01 Aug 2022 21:41:18 -0000 https://status.zume.io/incident/106284#def2716f02a41c2f22e69c337fd49f62b9ede390fed2045db918ed6b4fed80f3 Billing went down. https://status.zume.io/incident/106284 Mon, 01 Aug 2022 21:41:02 -0000 https://status.zume.io/incident/106284#40f2f37206af59ce2060e9a24873a27210924ab2cb99404405aa54aef0940d07 Nameserver 1 went down. https://status.zume.io/incident/103096 Tue, 19 Jul 2022 16:14:00 -0000 https://status.zume.io/incident/103096#71e1ef46bbea8839f5c2d74b726c83f727f28553e03e0a2e779c111c108154b2 Components appear to be remaining stable so we will mark this issue as resolved. We'll continue to monitor the temperature in the datacentre. Please contact support if you're continuing to experience issues. https://status.zume.io/incident/103096 Tue, 19 Jul 2022 16:08:00 -0000 https://status.zume.io/incident/103096#af3b53f19e6a9876ffa6731ad7d95f33f27b55977d58231e5c898d57bc5940df Our datacentre has increased the cooling to our rack and some components are starting to recover. We'll continue to monitor the situation and provide updates when appropriate. https://status.zume.io/incident/103096 Tue, 19 Jul 2022 15:38:00 -0000 https://status.zume.io/incident/103096#3a521c78b0fee4d1d8ed8fe1cb76180bae7ae3ffb68aaabed71e7adfbc57eef8 We're experiencing temperature-related issues on some servers. We're investigating and will provide an update shortly. https://status.zume.io/incident/103096 Tue, 19 Jul 2022 15:36:32 -0000 https://status.zume.io/incident/103096#3723d6b03576bfda4e0f795ae3350a5a444718c7c2ca81bfdfaa941bccf24718 COV-1 went down. https://status.zume.io/incident/94345 Sun, 12 Jun 2022 18:32:04 -0000 https://status.zume.io/incident/94345#96c8060b345728bb4f9dd67a5a725832c43f65179ff3a0dc9a3286eb1f4e0c42 Nameserver 2 recovered. https://status.zume.io/incident/94345 Sun, 12 Jun 2022 18:30:21 -0000 https://status.zume.io/incident/94345#94f14897b4cba5a35edb9922c0f50f8017cb0a65454431c76a9ebbc6f19ec069 Nameserver 2 went down. https://status.zume.io/incident/75308 Fri, 11 Mar 2022 06:05:00 -0000 https://status.zume.io/incident/75308#570800bc405f59fbc29c6de647fdba02c9008cdbb9c714f21a20274168cf630b This incident was caused by scheduled network maintenance. The original maintenance was not expected to affect our services, however during the maintenance window the scope had to be increased resulting in a short 1 minute interruption. Apologies for any inconvenience. https://status.zume.io/incident/75308 Fri, 11 Mar 2022 04:03:51 -0000 https://status.zume.io/incident/75308#9d9b8dbf66266e2b93ab2794f3438dec373652139ee6cbba96ded581b51d9a92 COV-1 recovered. https://status.zume.io/incident/75308 Fri, 11 Mar 2022 04:02:30 -0000 https://status.zume.io/incident/75308#b2e5014a5575df7188024551bdc73621067d2aeb9677e6f13b91696012dfa117 COV-2 recovered. https://status.zume.io/incident/75308 Fri, 11 Mar 2022 03:56:34 -0000 https://status.zume.io/incident/75308#466135e2db8b74f16de8268e0ac12222eff4713a7c64e737bacb44ad4cff1c3e COV-2 went down. https://status.zume.io/incident/75308 Fri, 11 Mar 2022 03:55:51 -0000 https://status.zume.io/incident/75308#80fd0c9128284dc59897d96066ca93cae68236adf89e7393f398731a11ee922b COV-1 went down. https://status.zume.io/incident/74508 Mon, 07 Mar 2022 11:01:35 -0000 https://status.zume.io/incident/74508#9b559dc9f9e172c14fbb3e032337febaabed17afb09fddbf1bdde90f4725914c COV-1 recovered. https://status.zume.io/incident/74508 Mon, 07 Mar 2022 11:00:25 -0000 https://status.zume.io/incident/74508#57cb528cbe6922905b55e55bb85aa4538ec22d0c5920ddf4a99f44516afa1c9d COV-2 recovered. https://status.zume.io/incident/74508 Mon, 07 Mar 2022 11:00:18 -0000 https://status.zume.io/incident/74508#b4369eef9928a881065e84e518939d13c38820e32582a2a29d73253c7273a4e3 COV-1 and COV-2 went down. https://status.zume.io/incident/74508 Mon, 07 Mar 2022 11:00:18 -0000 https://status.zume.io/incident/74508#b4369eef9928a881065e84e518939d13c38820e32582a2a29d73253c7273a4e3 COV-1 and COV-2 went down. https://status.zume.io/incident/74505 Mon, 07 Mar 2022 10:54:00 -0000 https://status.zume.io/incident/74505#072eb0b6048b84fa12f03f738880720c7ee42fcef0cddd7261fae64983178cdd We're seeing issues with some network paths. The datacentre are aware of the issue and will provide an update shortly. https://status.zume.io/incident/74505 Mon, 07 Mar 2022 10:53:32 -0000 https://status.zume.io/incident/74505#fe8ce39d8c911038bda94ef1b4dd7f0ac77c428ab501d7d14155c9619d788879 COV-1 recovered. https://status.zume.io/incident/74505 Mon, 07 Mar 2022 10:51:46 -0000 https://status.zume.io/incident/74505#4f07f9a3918f47ea16186631320cf50d2fd7ab35628448848eb486459e4bc7aa COV-1 went down. https://status.zume.io/incident/74505 Mon, 07 Mar 2022 10:46:35 -0000 https://status.zume.io/incident/74505#3152acbe3b59abd192cf1850cb625230ecee829ece4893a4a7ea8c69e36ffc3f COV-1 and COV-2 recovered. https://status.zume.io/incident/74505 Mon, 07 Mar 2022 10:46:35 -0000 https://status.zume.io/incident/74505#3152acbe3b59abd192cf1850cb625230ecee829ece4893a4a7ea8c69e36ffc3f COV-1 and COV-2 recovered. https://status.zume.io/incident/74505 Mon, 07 Mar 2022 10:45:17 -0000 https://status.zume.io/incident/74505#56e99e55e0103f87d122cbc4ae792cd3f90037bf48569b17607bf750bc070b4f COV-2 went down. https://status.zume.io/incident/74505 Mon, 07 Mar 2022 10:44:41 -0000 https://status.zume.io/incident/74505#a6d8cada5c782341ea1cae0b9b2ba9ff257859940491df64784810fc35970a4f COV-1 went down. https://status.zume.io/incident/72152 Tue, 22 Feb 2022 00:44:00 -0000 https://status.zume.io/incident/72152#9ce47bcf993c52f2051d2b16522f7d7d17cac686145d91d2cf65be6714f3c455 The updates have been completed. https://status.zume.io/incident/72152 Tue, 22 Feb 2022 00:44:00 -0000 https://status.zume.io/incident/72152#9ce47bcf993c52f2051d2b16522f7d7d17cac686145d91d2cf65be6714f3c455 The updates have been completed. https://status.zume.io/incident/72152 Tue, 22 Feb 2022 00:38:00 -0000 https://status.zume.io/incident/72152#61dc8ee33df6713cdf818f71247d37af2430227fa9a1bc642c4aec8d93071ce0 Some services are intermittently unavailable due to an urgent cPanel security update (https://news.cpanel.com/cpanel-tsr-2022-0001-announcement/) https://status.zume.io/incident/72152 Tue, 22 Feb 2022 00:38:00 -0000 https://status.zume.io/incident/72152#61dc8ee33df6713cdf818f71247d37af2430227fa9a1bc642c4aec8d93071ce0 Some services are intermittently unavailable due to an urgent cPanel security update (https://news.cpanel.com/cpanel-tsr-2022-0001-announcement/) https://status.zume.io/incident/61772 Thu, 09 Dec 2021 04:51:42 -0000 https://status.zume.io/incident/61772#16a35d646aab49dcc8eefb2ca5901092619733015999ae9b960f0c9a9352ac22 COV-1 recovered. https://status.zume.io/incident/61772 Thu, 09 Dec 2021 04:51:31 -0000 https://status.zume.io/incident/61772#97a2274e3735acc2e80bc0ca1745aeaa30c1ec14935080330ca5879c7c7cdaa4 COV-2 recovered. https://status.zume.io/incident/61772 Thu, 09 Dec 2021 04:49:43 -0000 https://status.zume.io/incident/61772#198e4e67245b639e74609ed6146c39a9c592d2b61d74cfe92831dacd0d2a9ef9 COV-2 went down. https://status.zume.io/incident/61772 Thu, 09 Dec 2021 04:49:03 -0000 https://status.zume.io/incident/61772#00c25045c20dc5a193e8245147ae7758cba3078c4c9b16a585cc38d97d5a8cfc COV-1 went down.