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Degraded
PHP Update error
Nov 01 at 09:10pm GMT
Affected services
web1
Resolved
Nov 01 at 09:23pm GMT
We’re back! Thanks for bearing with us.
Affected services
web1
Created
Nov 01 at 09:10pm GMT
During routine maintenance, there was a brief issue when upgrading PHP packages to the latest versions.
For around 2-3 minutes, local PHP.ini files were taking precedence over the server default versions. This means some extensions weren't being loaded properly. Some users with Wordpress sites may have therefore seen a "mysqli" warning on their site during this period.
We rolled back the change and will investigate to prevent this from happening again.
Affected services
web1