Previous incidents

December 2023
Dec 10, 2023
1 incident

Billing and Web 1 are down

Downtime

Resolved Dec 10 at 10:17am GMT

Billing recovered.

3 previous updates

Dec 08, 2023
1 incident

Billing is down

Downtime

Resolved Dec 08 at 01:11am GMT

Billing recovered.

1 previous update

Dec 07, 2023
1 incident

Billing is down

Downtime

Resolved Dec 07 at 09:30am GMT

Billing recovered.

1 previous update

Dec 04, 2023
1 incident

Billing is down

Downtime

Resolved Dec 04 at 04:05am GMT

Billing recovered.

1 previous update

November 2023
Nov 21, 2023
1 incident

Billing is down

Downtime

Resolved Nov 21 at 06:46am GMT

Billing recovered.

1 previous update

Nov 20, 2023
1 incident

Billing is down

Downtime

Resolved Nov 20 at 05:27pm GMT

Billing recovered.

1 previous update

Nov 08, 2023
1 incident

Web 1 is down

Downtime

Resolved Nov 08 at 05:44pm GMT

A licensing issue with Litespeed web server has now been resolved. We will continue to monitor this.

2 previous updates

October 2023
Oct 27, 2023
1 incident

Web 2, Business 1, Hypervisor 3, and 1 other service are down

Downtime

Resolved Oct 27 at 01:37am BST

Web 2, Business 1, and Hypervisor 3 recovered.

2 previous updates

Oct 16, 2023
2 incidents

Some services are down

Downtime

Resolved Oct 16 at 10:34am BST

Live chat went down.

Replace failed disk

Maintenance

Resolved Oct 16 at 02:36am BST

The RAID array has finished rebuilding and the service is now operating with full redundancy.

4 previous updates