Previous incidents

March 2022
Mar 11, 2022
1 incident

COV-1 and COV-2 are down

Downtime

Resolved Mar 11 at 06:05am GMT

This incident was caused by scheduled network maintenance. The original maintenance was not expected to affect our services, however during the maintenance window the scope had to be increased resulting in a short 1 minute interruption. Apologies for any inconvenience.

4 previous updates
Mar 07, 2022
2 incidents

Backup cluster, COV-1, COV-2, and 1 other service are down

Downtime

Resolved Mar 07 at 11:22am GMT

Backup cluster recovered.

4 previous updates

COV-1 and COV-2 are down

Downtime

Resolved Mar 07 at 10:54am GMT

We're seeing issues with some network paths. The datacentre are aware of the issue and will provide an update shortly.

5 previous updates
February 2022
Feb 22, 2022
1 incident

Server Updates

Degraded

Resolved Feb 22 at 12:44am GMT

The updates have been completed.

1 previous update
Feb 17, 2022
1 incident

Live chat is down

Downtime

Resolved Feb 17 at 07:54am GMT

Live chat recovered.

1 previous update
Feb 10, 2022
1 incident

Live chat is down

Downtime

Resolved Feb 11 at 08:24am GMT

Live chat recovered.

1 previous update
January 2022
No incidents reported