Previous incidents

April 2022
No incidents reported
March 2022
Mar 11, 2022
1 incident

COV-1 and COV-2 are down

Downtime

Resolved Mar 11, 2022 at 6:05am UTC

This incident was caused by scheduled network maintenance. The original maintenance was not expected to affect our services, however during the maintenance window the scope had to be increased resulting in a short 1 minute interruption. Apologies for any inconvenience.

4 previous updates
Mar 07, 2022
2 incidents

Backup cluster, COV-1, COV-2, and 1 other service are down

Downtime

Resolved Mar 7, 2022 at 11:22am UTC

Backup cluster recovered.

4 previous updates

COV-1 and COV-2 are down

Downtime

Resolved Mar 7, 2022 at 10:54am UTC

We're seeing issues with some network paths. The datacentre are aware of the issue and will provide an update shortly.

5 previous updates
February 2022
Feb 22, 2022
1 incident

Server Updates

Degraded

Resolved Feb 22, 2022 at 12:44am UTC

The updates have been completed.

1 previous update
Feb 17, 2022
1 incident

Live chat is down

Downtime

Resolved Feb 17, 2022 at 7:54am UTC

Live chat recovered.

1 previous update
Feb 10, 2022
1 incident

Live chat is down

Downtime

Resolved Feb 11, 2022 at 8:24am UTC

Live chat recovered.

1 previous update