Previous incidents

September 2023
Sep 09, 2023
1 incident

Billing, Live chat, Hypervisor 3, and 1 other service are down

Downtime

Resolved Oct 13 at 10:44am BST

Hypervisor 3 recovered.

8 previous updates
August 2023
Aug 29, 2023
1 incident

Outbound Email Gateway is down

Downtime

Resolved Aug 29 at 10:25am BST

Outbound Email Gateway recovered.

1 previous update
Aug 24, 2023
2 incidents

Hypervisor 2 is down

Downtime

Resolved Aug 24 at 02:32am BST

Hypervisor 2 recovered.

1 previous update

Replace failed disk

Maintenance

Resolved Aug 24 at 02:44am BST

The RAID array has finished rebuilding and the service is now operating with full redundancy.

4 previous updates
Aug 23, 2023
1 incident

Nameserver 1 is down

Downtime

Resolved Aug 23 at 10:43pm BST

Nameserver 1 recovered.

1 previous update
Aug 07, 2023
1 incident

Backup cluster is down

Downtime

Resolved Aug 07 at 11:23am BST

Backup cluster recovered.

1 previous update
Aug 02, 2023
1 incident

Zume Website is down

Downtime

Resolved Aug 02 at 12:32pm BST

Zume Website recovered.

1 previous update
July 2023
Jul 09, 2023
1 incident

Backup cluster is down

Downtime

Resolved Jul 09 at 11:20am BST

Backup cluster recovered.

1 previous update