Previous incidents
Some services are down
Resolved Jul 26 at 04:12pm BST
Hypervisor 3 went down.
Web 1 is down
Resolved Jul 12 at 01:32am BST
We apologise for the brief disruption to your service.
A hardware fault developed on the underlying hypervisor for this server. Due to the cloud-based nature of Zume's platform, we were able to live-migrate this workload to an alternative hypervisor with mininal disruption.
2 previous updates
Billing is down
Resolved Jul 05 at 01:02am BST
Billing recovered.
1 previous update
Billing and Web 1 are down
Resolved Jul 02 at 04:05am BST
Billing recovered.
3 previous updates
1 service is down
Resolved Jun 30 at 12:41pm BST
The reboot has completed and the service is online again. We will continue to monitor this for issues over the next few hours.
We apologise for the inconvenience caused by this. Please get in touch if you notice any problems.
2 previous updates
Hypervisor 1 is down
Resolved Jun 21 at 03:35pm BST
Hypervisor 1 recovered.
1 previous update
Zume API is down
Resolved Jun 07 at 11:43am BST
Zume API recovered.
1 previous update
Outbound Email Gateway is down
Resolved May 25 at 02:50pm BST
Outbound Email Gateway recovered.
1 previous update
Hypervisor 3 is down
Resolved May 15 at 10:09pm BST
Hypervisor 3 recovered.
1 previous update
Nameserver 2 is down
Resolved May 10 at 01:05pm BST
Nameserver 2 recovered.
1 previous update