Previous incidents
Some services are down
Resolved Jul 26, 2024 at 3:12pm UTC
Hypervisor 3 went down.
Web 1 is down
Resolved Jul 12, 2024 at 12:32am UTC
We apologise for the brief disruption to your service.
A hardware fault developed on the underlying hypervisor for this server. Due to the cloud-based nature of Zume's platform, we were able to live-migrate this workload to an alternative hypervisor with mininal disruption.
2 previous updates
Billing is down
Resolved Jul 5, 2024 at 12:02am UTC
Billing recovered.
1 previous update
Billing and Web 1 are down
Resolved Jul 2, 2024 at 3:05am UTC
Billing recovered.
3 previous updates
1 service is down
Resolved Jun 30, 2024 at 11:41am UTC
The reboot has completed and the service is online again. We will continue to monitor this for issues over the next few hours.
We apologise for the inconvenience caused by this. Please get in touch if you notice any problems.
2 previous updates
Hypervisor 1 is down
Resolved Jun 21, 2024 at 2:35pm UTC
Hypervisor 1 recovered.
1 previous update
Zume API is down
Resolved Jun 7, 2024 at 10:43am UTC
Zume API recovered.
1 previous update
Outbound Email Gateway is down
Resolved May 25, 2024 at 1:50pm UTC
Outbound Email Gateway recovered.
1 previous update
Hypervisor 3 is down
Resolved May 15, 2024 at 9:09pm UTC
Hypervisor 3 recovered.
1 previous update
Nameserver 2 is down
Resolved May 10, 2024 at 12:05pm UTC
Nameserver 2 recovered.
1 previous update