Previous incidents

cPanel access for all web hosting services has been fully restored.

We will continue to restore access for customers with managed VPS and dedicated servers throughou the night.

We are receiving a DDoS attack against the web2 server. This is currently being mitigated, however customers may experience intermittent loading issues with their services during this period.

According to the datacentre, "the incident was caused by a chain reaction within the electrical systems, where safety mechanisms were triggered. A human action played a role in the sequence of events, in combination with the behavior of the underlying technical systems.".

A full RFO is expected by the end of next week.