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Maintenance

Replace failed disk

Aug 24 at 01:40am BST  –  Aug 24 at 02:44am BST
Affected services
Web 1

Resolved
Aug 24 at 02:44am BST

The RAID array has finished rebuilding and the service is now operating with full redundancy.

Updated
Aug 24 at 02:36am BST

The service is now back online and the RAID array is being rebuilt.

A further update will be sent once this is complete.

Updated
Aug 24 at 02:00am BST

We are now powering down the server

Updated
Aug 24 at 01:43am BST

In around 15 minutes we will power down the server to replace the failed disk.

We expect to have the service back online within 30 minutes.

There will then be a period of degraded performance as the redundant array rebuilds.

A further update will be posted when the maintenance period commences.

Created
Aug 24 at 01:40am BST

Date: Thursday 24th August

Time: 2am - 4am (UTC + 1)

Duration: Approximately 30 minutes, though we've reserved a 120 minute window to ensure everything goes smoothly

Reason: Replace a failed disk

Impact: Your hosting service will be inaccessible