Previous incidents

June 2024
Jun 30, 2024
1 incident

1 service is down

Downtime

Resolved Jun 30 at 12:41pm BST

The reboot has completed and the service is online again. We will continue to monitor this for issues over the next few hours.

We apologise for the inconvenience caused by this. Please get in touch if you notice any problems.

2 previous updates
Jun 21, 2024
1 incident

Hypervisor 1 is down

Downtime

Resolved Jun 21 at 03:35pm BST

Hypervisor 1 recovered.

1 previous update
Jun 07, 2024
1 incident

Zume API is down

Downtime

Resolved Jun 07 at 11:43am BST

Zume API recovered.

1 previous update
May 2024
May 19, 2024
1 incident

Outbound Email Gateway is down

Downtime

Resolved May 25 at 02:50pm BST

Outbound Email Gateway recovered.

1 previous update
May 15, 2024
1 incident

Hypervisor 3 is down

Downtime

Resolved May 15 at 10:09pm BST

Hypervisor 3 recovered.

1 previous update
May 10, 2024
1 incident

Nameserver 2 is down

Downtime

Resolved May 10 at 01:05pm BST

Nameserver 2 recovered.

1 previous update
April 2024
Apr 14, 2024
1 incident

Hypervisor 2 is down

Downtime

Resolved Apr 14 at 02:21am BST

Hypervisor 2 recovered.

1 previous update
Apr 10, 2024
1 incident

Control Panel SSL Issue

Degraded

Resolved Apr 10 at 10:59am BST

This issue is now resolved

1 previous update