Previous incidents
Dallas network incident
Resolved Sep 9, 2024 at 8:15pm UTC
This has been resolved now. The issue was caused by a human error on our upstream network providers end. We sincerely apologise for the interruption and have been given assurance that this won't happen again.
1 previous update
Some services are down
Resolved Jul 26, 2024 at 3:12pm UTC
Hypervisor 3 went down.
Web 1 is down
Resolved Jul 12, 2024 at 12:32am UTC
We apologise for the brief disruption to your service.
A hardware fault developed on the underlying hypervisor for this server. Due to the cloud-based nature of Zume's platform, we were able to live-migrate this workload to an alternative hypervisor with mininal disruption.
2 previous updates
Billing is down
Resolved Jul 5, 2024 at 12:02am UTC
Billing recovered.
1 previous update
Billing and Web 1 are down
Resolved Jul 2, 2024 at 3:05am UTC
Billing recovered.
3 previous updates