Previous incidents

This issue has now been resolved.

We have resolved the issue with Litespeed webserver not starting. We will continue to monitor the system to ensure this does not reoccur.

The attack is under control for the time being. We will continue to monitor this closely and provide updates as necessary.

Clients using Cloudflare and other proxying services may now safely re-enable these services.

The issue is resolved now.

We host our client area off-site with a third party European and UK based server/infrastructure provider called OVH, so in the event of an issue in our own datacentre you can still contact us. Unfortunately OVH made a mistake this morning which resulted in our infrastructure with them going offline for an extended period of time.

We will re-evaluate our strategy around hosting the client area with a third-party to prevent this from re-ocurring.